When you or someone in your life is in need of a supported independent living (SIL) provider in Perth, it goes without saying that you will want to make the right choice. The quality of care needs to be as high as possible, and you need to be able to trust the professionals looking after the individual in question. And unfortunately, the quality of various SIL providers in Perth can vary somewhat, so it pays to be careful.
But what should you actually be on the lookout for here? In this article, we are going to elucidate matters by discussing what criteria you should ideally be looking for in an SIL provider in Perth. As long as you are aware of the following, you should be much more likely to find the right SIL provider for your needs.
SIL Providers In Perth Should Be NDIS Registered
First and foremost, and before you even start looking into other qualities and criteria that they may or may not have, you need to check this really vital component. All SIL providers in Perth have to be NDIS-registered in order to deliver the appropriate funded care that we are talking about here. Only then are they approved by the National Disability Insurance Agency to provide that care. As well as being a requirement, this is a good sign for you that the SIL provider in question takes their ethical matters seriously.
Stellar Reputation
Beyond that, you will then of course want to make sure that any SIL provider in Perth you are considering has a really stellar reputation. This is one of the more reliable signs that you can trust them as a carer, so it’s vital that you are looking into this. The better the reputation, the easier you will find it to trust them with the care they are providing.
However, you may be wondering how you can actually find this information and how to know what the reputation of a provider is. Ideally you want to find strongly positive feedback from both past and present clients, as that indicates a strong performance over time. Look online, ask around with people you may know, and try to generally get a feel for the place. You might even have the opportunity to speak with current residents and gauge their reaction that way.
However you do it, it’s essential that you find a provider with the best possible reputation, so don’t gloss over this.
A Good Balance Between Support & Independence
Perhaps one of the most central issues you will need to be aware of, however, is what kind of balance the provider displays between support and independence. Of course, the whole point of a supported independent living program is that the individual in care has both independence and support. So it’s essential that you are able to provide an SIL provider in Perth who can do this.
Again, you will need to make sure that you are looking into this long before you commit to any one provider. Hopefully it will be obvious from how they talk about the service that they are really keen on encouraging independence actively, as well as providing the necessary support along the way too. If this is the case, you can be sure that this is probably a reliable provider, and one for the shortlist.
Strong Communication
In order to achieve the perfect balance between support and independence, however, requires that there is good communication with all involved. That’s important because each individual will have their own particular needs in terms of this balance, so that is something that you really need to be aware of here. Because of that, you’ll find that it’s really important to find an SIL provider in Perth which seems strong on its communication front.
Again this is something you should be able to determine fairly well from the start, simply by looking at the way in which they communicate even before taking on a client. You can get a sense of this if you keep your wits about you too as you compare the different providers across the region.
Lots Of Experience
Of course, the best SIL providers are those who have the most experience, so you would do well to look for providers that seem to have as much experience as possible. One clue of that is simply if the provider has been around for a long time, but there are other signs too – and that’s one reason you’ll want to try and speak to former residents, as we mentioned above.
However, it’s not only general experience that you should be looking for – you’ll also find it helpful if your SIL provider has a lot of relevant experience helping people with the specific mental health and other care needs of the individual in question. That’s important because every situation is different – and as long as they have experience in that area, it’s really going to help a lot.
High Availability Of Support
It’s also essential that an SIL provider is able to show a high availability of support to the individual in their care, and also to the family and friends around that person. That’s important because it helps to create a feeling of care that actually persists. You will probably also find that you feel a lot more peace of mind if you know that you can get the support you need whenever you need it.
So ideally, they will have a genuinely 24/7 support line, so that you can have that peace of mind and know that they are trustworthy. Again this is definitely something you should look out for, and a really vital criteria that you should be able to expect.
Those are some of the main criteria that you should definitely consider when you are choosing an SIL provider in Perth. If they have all of these, you can be sure that it will be much easier to trust them and expect a good level of care.
